Terms of service

Welcome to D Drama. Please read these terms carefully before shopping. By purchasing from our website, you agree to these conditions.

1.1 “We,” “us,” or “our” refers to D Drama.

1.2 By placing an order, you enter into a legally binding agreement with us.

1.3 All products are sold for personal use only.

1.4 This contract is available in English only.

2.1 To shop, you must register with accurate, up-to-date details. Keep your login information secure.

2.2 Adding items to your cart does not reserve them. Orders are placed only after checkout is completed.

2.3 Once you place your order and payment is made, we’ll send you an email acknowledging receipt. This is not our acceptance of the order.

2.4 We reserve the right to cancel your order for reasons including:

2.5 A legally binding contract is formed only when we confirm your order and prepare it for dispatch.

3.1 Orders cannot be canceled once placed.

3.2 Estimated delivery timelines are provided in your confirmation email. Delays may occur due to unforeseen circumstances.

3.3 All deliveries require a signature. Once signed for, the order is considered delivered.

3.4 If no one is available to accept the delivery, please contact us to arrange a reattempt.

3.5 If delivery is not successful within 14 days:

3.6 Risk of loss or damage transfers to you upon delivery.

4.1 We accept Visa, MasterCard, Visa Debit, Visa Delta, Electron, and PayPal.

4.2 All payments are securely processed. We are not responsible for unauthorized access to your payment details.

4.3 Your card will only be charged when the order is dispatched.

4.4 All prices are in INR and include applicable taxes and duties for deliveries within India.

4.5 If an item is incorrectly priced, we reserve the right to cancel the order or contact you for further instructions.

5.1 Minor variations in color, size, and finish may occur due to screen settings and handcrafted elements.

5.2 Product packaging may differ slightly from what is shown online.

6.1 At this time, we do not offer custom or made-to-measure services.

7.1 Currently, we ship within India only. International shipping is not available yet.

8.1 We accept returns only for damaged or faulty items.

8.2 Notify us at [insert email] within 3 days of delivery. Items must be returned within 7 days.

8.3 Returns for size or personal preference are not accepted. Please refer to our size guide before ordering.

8.4 If approved, we will repair, replace, or issue store credit. Store credit is valid for 30 days.

8.5 Return shipping costs are the customer’s responsibility unless the error is on our part.

9.1 Gift cards are valid for 6 months from the date of issue.

9.2 They are non-refundable, non-transferable, and must be used in a single purchase.

9.3 We are not responsible for lost, expired, or unused gift cards.

10.1 Discounts apply only to specific products. Sale items are not eligible for price adjustments.

10.2 Promo codes cannot be combined or redeemed for cash and must be used within the stated validity period.

11.1 All text, images, logos, and designs on this website are protected under copyright and intellectual property laws. Unauthorized use is prohibited.

11.2 We aim for accuracy but cannot guarantee that all content is error-free or virus-free. Please use up-to-date antivirus protection when browsing online.

12.1 We are not liable for:

12.2 Nothing in these terms excludes liability where it cannot be legally limited (such as for death or personal injury caused by negligence).

13.1 We are not responsible for delays or failures caused by events beyond our control, such as:

14.1 No one other than you and D Drama has any rights under these terms.

15.1 We aim to resolve issues quickly and fairly. Please contact us if you have concerns.

15.2 These terms are governed by Indian law and fall under the jurisdiction of courts in Thane, Maharashtra.

Thank you for shopping with D Drama. Your trust means everything to us.